Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

The BMW 5 Series.

Read

The BMW M4 Competition Coupé and Convertible.

Read

The BMW X Range. Lead without compromise.

Read

BMW Plug-In Hybrid Range.

Read

The all-new BMW 3 Series Touring

Read

COMPLIMENTARY TECHNOLOGY PACK.

Read

YOUR 68 PLATE BMW IS WAITING.

Read

The first-ever BMW i8 Roadster is here

Read

BMW Help: Recalls

Read

BECOME PART OF OUR FAMILY.

Read

BMW PRICE MATCH AND 24 HOUR COURTESY CAR GUARANTEE.

Read

SEVEN DAYS OF CHRISTMAS FOR BUSINESS USERS AT KNIGHTS

Read

Black Friday Sales Event

Read

The All New BMW X3 Launch

Read

Knights Stoke Proud To Support The Donna Louise Trust

Read

Fantastic BMW Summer Offers Now Available At Knights

Read

Find out more about the new BMW X3

Read

Knights Recruitment Open Day - Friday 14th July.

Read

Award winning BMW Club Stand at Trentham Gardens Fathers Day Transport Festival

Read

The BMW i3 extended range

Read

BMW At The Geneva International Motor Show

Read

BMW i8 Protonic Editions

Read

The New BMW 5 Series Touring, with M Performance Accessories.

Read

You Can Now Configure & Purchase Online

Read

The New BMW 4 Series Range, Now Available To Order.

Read

The New BMW 5 Series

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

How to get connected with BMW Connected Drive.

Read

How can a BMW Genius help me?

Read

YOUR PERFECT BMW COULDN’T BE CLOSER.

Read

Explore the dealership

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Tony Crolla

Head of Business
  • Years in the industry 38
  • Department BMW
  • Hobbies Spending time with family, Golf.

Kerry Canavan

Group Retention Specialist
  • Years in the industry 17
  • Department Group
  • Hobbies Socialising and holidays.

Jon Williams

Transaction Manager
  • Years in the industry 12
  • Department BMW New
  • Hobbies Country Pursuits and Rugby.

Lauren Keeling

NEW CAR SALES EXECUTIVE
  • Years in the industry 9
  • Department BMW New
  • Hobbies Socialising.

Toby Mayer

New Car Sales Executive
  • Years in the industry 2
  • Department BMW New
  • Hobbies Football.

Mark Graham

New Car Sales Executive
  • Years in the industry 17
  • Department BMW New
  • Hobbies Motorsport, Travelling

Dan Hunter

New Car Sales Executive
  • Years in the industry 6
  • Department BMW New
  • Hobbies Music

Connar Edwards

Product Genius
  • Years in the industry 1
  • Department BMW New
  • Hobbies Socialising

Simon Allen

Used Car Sales Manager
  • Years in the industry 18
  • Department BMW Used
  • Hobbies Football, cycling and spending time with family.

Antony Hine

Transaction Manager
  • Years in the industry 11
  • Department Used BMW
  • Hobbies Football

Alex Cooper

Used Car Sales Executive
  • Years in the industry 11
  • Department New BMW
  • Hobbies Formula 1, Golf and socialising.

Jason Soden

USED CAR SALES EXECUTIVE
  • Years in the industry 6
  • Department BMW Used
  • Hobbies Football.

Richard Dixon

USED CAR SALES EXECUTIVE
  • Years in the industry 12
  • Department BMW Used
  • Hobbies Football and Golf.

Adam Hubbard

Used Car Sales Executive
  • Years in the industry 7
  • Department BMW Used
  • Hobbies Travelling.

Jack Farrell

Used Car Sales Executive
  • Years in the industry 2
  • Department Used BMW
  • Hobbies Motorsport, Golf & Socialising

Samantha Leese

Service Manager
  • Years in the industry 13
  • Department Service
  • Hobbies Reading, cooking and watching films.

Amber Mason

Senior Aftersales Executive
  • Years in the industry 13
  • Department Service
  • Hobbies Socialising and spending time with family.

Mandy Bastable

Customer Host
  • Years in the industry 9
  • Department BMW
  • Hobbies Socialising.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Sorted issue out straight away

Service

service replay in above box. We did have an appointment with the sales dept about changing the car and that was a disaster after a 1 hour we were advised we should go away and save a bigger deposit! Why do Knights not accept American express Aldi do!

Service

Everything was explained accurately and i was able to negotiate a slight discount.

Service

Based on above issue with 1

Service

Service completed to my satisfaction but tailgate still rattled despite being assured it was fixed and I reported paint coming off a wheel and just referred to the Crewe branch

Service

It was completed in the time given and was cheaper than the price given.

Service

No problems encountered ,all aspects of the job dealt with most efficiently.

Service

5 STAR SERVICE

Service

The vehicle cleaning was complimentary, however it would appear that aquawax was sprayed onto the windscreen resulting in severe smearing each time I used the wipers. Obviously I spent time cleaning this deposit from the screen for safety reasons.

Service

Really good service, despite my issues being quite complex and having to involve another Dealer.

Service

The staff were great but I still feel like I was fobbed off.

Service

Staff efficiently sorted out the solution to my connectivity issue, my car was booked in the next day and a taxi was booked to take and collect me from work, on arrival while waiting for car to be washed I was given a coffee what's not to like.

Service

I am always treated well at Knights and now the have changed the way telephone calls are dealt with the experience is even better.

Service

Great customer service from all

Service

because they could treat all customer equal

Service

A little expensive for small service

Service

Easy to get booked, easy to drop off & collect. Friendly service.

Service

I thought a software failure was down to something to do with Bmw

Service

Service and warranty work carried out efficiently

Service

perfect

Service

Completed all the work as agreed for the agreed price

Service

3 visits so far to have work completed under warranty - Each time the vehicle is returned with both existing and new problems... The latest attempt to repair the spoiler has resulted in one of the rear lights not working!

Service

Whilst the staff were present, given that I had twice confirmed what was required, it cannot be considered acceptable to make such an error - BMW charges premium prices, so should provide premium service. This experience fell a long way short

Service

Always pleasant and efficient, although, sometimes, over worked

Service

Overall disappointed with the service these last few years.

Service

Courtesy car was both dirty inside and out.

Service

Everything I asked was done even a video of the work being completed

Service

Excellent service from Dan

Service

Friendly service always kept us informed

Service

I called in to see if I could book my car in for a quick check up, and got told I could have it done there and then. It only took an hour, with my car being cleaned too.

Service

Good level of service and prompt attention to car service

Service

100% satisfied

Service

Told if there was anything extra that needed attention

Service

Alway friendly

Service

Amber's customer service was very professional

Service

Great service from start to finish!

Service

The car I purchased is not an approved used care and has not been sorted.

Service

Communication and customer experience was excellent....thanks Jordan!

Service

Why have I started receiving marketing texts to my company phone? I have not given permission.. When I have had a bad experience on 2 previous occasions at Knights I did not receive a survey to complete, even though I asked for one, why is that?

Service

Carried out the work and the car came back nice and clean

Service

Quick response

Service

BMW did what they said they would do in the time they said it would take.

Service

Friendly and professional service .

Service

I received excellent treatment from booking in to picking up my car.

Service

Helpful staff, one in particular was very good. Efficient service and nice coffee.

Service

They fitted me in at a time to suit me & were very attentive while I waited

Service

Great staff , great atmosphere . Allen Whitby was fantastic in particular . He put me at ease and took me through all the details . This helped me make the right decision quickly.

Sales

Quick and easy delivery.

Sales

Detailed explanation of all figures.

Sales

The level of communications between the dealer and myself has been poor. For instance, i was waiting 2-3 days to get confirmation of the car arriving into the dealership, i was mailed the car registration document before arrival had been confirming.

Sales

Everything was made so simple and clear

Sales

Very satisfied, main reason was the salesman, a Mark Graham, made us feel relaxed, not pressured and informal and this is how I want to be treated when spending a lot of money.

Sales

Was always informed by the person who dealt with us and felt always welcomed

Sales

Polite staff